PRIVACY POLICY
Last updated: October 29, 2025
1. INTRODUCTION
Welcome to Royalty Timepieces ("we," "us," "our"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, purchase our products, or use our services.
2. INFORMATION WE COLLECT
We collect various types of information in connection with the services we provide, including:
2.1 Personal Information
Name, address, email address, phone number, payment information, and other contact details.
2.2 Transaction Information
Details about the watches you buy, sell, consign, source, or trade, including purchase history, preferences, watch specifications, authentication details, and valuation information.
2.3 Technical Information
IP address, browser type, operating system, device information, and other technical details collected through cookies and similar technologies.
2.4 Usage Information
Information about how you use our website, including pages visited, time spent on the site, links clicked, and other usage data.
2.5 Watch-Specific Information
When you sell, consign, or request sourcing services, we may collect detailed information about your timepiece including brand, model, reference number, serial number, condition, service history, photographs, and documentation (box and papers).
3. HOW WE COLLECT INFORMATION
We collect information in the following ways:
3.1 Directly from You
When you create an account, make a purchase inquiry, submit a sourcing request, sell or consign a watch, subscribe to our newsletter, or contact us for customer service.
3.2 Automatically
Through cookies and similar technologies when you visit our website, including analytics tools that help us understand how visitors interact with our site.
3.3 From Third Parties
Such as payment processors (Stripe), payment services (Zelle, wire transfer services, cryptocurrency platforms), shipping companies (FedEx), email service providers (Zoho Mail), and our website platform provider (Shopify/Squarespace).
4. USE OF INFORMATION
We use the information we collect for various purposes, including:
4.1 To Provide Services
• Processing purchase inquiries and transactions
• Coordinating payment through our accepted methods (Stripe, Zelle, wire transfer, Bitcoin/cryptocurrency)
• Arranging delivery via FedEx Overnight or hand delivery
• Providing customer support and responding to inquiries
• Authenticating watches through our in-house watchmaker
• Managing consignment agreements and payouts
• Fulfilling sourcing requests through our private network
4.2 To Improve Our Services
Analyzing usage data to enhance our website, services, and customer experience.
4.3 To Communicate with You
• Sending order confirmations and shipping updates
• Providing consignment status updates and payout notifications
• Sending sourcing updates when we locate requested timepieces
• Delivering newsletter content about new arrivals and exclusive opportunities (if you've subscribed)
• Responding to inquiries and providing customer support
• Sending marketing communications about our services (with your consent)
4.4 To Comply with Legal Obligations
Meeting regulatory requirements, protecting against fraud, and complying with applicable laws regarding luxury goods transactions.
5. SHARING OF INFORMATION
We may share your information with:
5.1 Service Providers
Third-party companies that perform services on our behalf, including:
• Payment processors (Stripe and cryptocurrency payment services)
• Shipping companies (FedEx)
• Email service providers
• Website hosting and platform services
• Analytics providers
• Marketing service providers (for newsletter distribution and social media integration)
5.2 Legal Authorities
When required by law or to protect our rights, property, and safety, or that of our customers or others.
5.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
5.4 With Your Consent
We may share information with third parties when you have given us explicit permission to do so.
We do not sell your personal information to third parties for their marketing purposes.
6. DATA SECURITY
We implement various security measures to protect your personal information, including:
6.1 Encryption
Using SSL encryption to protect data transmitted over the internet, including payment information and personal details.
6.2 Access Controls
Limiting access to personal information to authorized personnel only. Only our team members who need access to your information to perform their duties have such access.
6.3 Secure Storage
Photographs, documentation, and sensitive information related to watch transactions are stored securely.
6.4 Payment Security
We do not store complete credit card information on our servers. Payment processing is handled by secure third-party payment processors (Stripe). For wire transfers and cryptocurrency transactions, we follow industry best practices for secure payment coordination.
6.5 Regular Security Reviews
Conducting regular security reviews to identify and address vulnerabilities.
While we implement strong security measures, please be aware that no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.
7. YOUR RIGHTS
You have certain rights regarding your personal information, including:
7.1 Access
The right to request a copy of the personal information we hold about you.
7.2 Correction
The right to request corrections to any inaccurate or incomplete information.
7.3 Deletion
The right to request the deletion of your personal information, subject to certain legal exceptions (such as records we are required to maintain for tax, legal, or business purposes).
7.4 Opt-Out
The right to opt out of receiving marketing communications from us. You can unsubscribe from our newsletter at any time using the unsubscribe link in our emails or by contacting us directly.
7.5 Data Portability
The right to request a copy of your personal information in a structured, commonly used, and machine-readable format.
To exercise any of these rights, please contact us using the contact information provided at the end of this policy.
8. COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar technologies to collect information about your use of our website. Cookies are small data files stored on your device that help us:
• Remember your preferences and settings
• Understand how you use our website
• Improve website functionality and user experience
• Analyze website traffic and performance
• Provide relevant content and marketing
You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.
Types of cookies we use:
• Essential cookies: Required for basic website functionality
• Analytics cookies: Help us understand how visitors use our site
• Marketing cookies: Used to deliver relevant advertisements and track campaign effectiveness
9. NEWSLETTER AND MARKETING COMMUNICATIONS
If you subscribe to our newsletter or opt in to marketing communications, we will use your email address to send you:
• Updates about new watch arrivals
• Exclusive sourcing opportunities
• Market insights and horological content
• Special offers and promotions
You can unsubscribe from these communications at any time by:
• Clicking the "unsubscribe" link in any email we send
• Contacting us directly at info@royaltytimepieces.com
• Calling us at 201-701-3421
Even if you opt out of marketing communications, we will still send you transactional emails related to your purchases, consignments, sourcing requests, and customer service inquiries.
10. SOCIAL MEDIA
We maintain a presence on social media platforms including Instagram and YouTube. When you interact with us on these platforms, the social media platform's privacy policy applies to the information you share on those platforms. We may collect publicly available information from your social media profiles if you engage with our content or follow our accounts.
Information you provide through social media platforms is governed by the respective platform's privacy policies in addition to this Privacy Policy.
11. DATA RETENTION
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Specific retention periods:
• Transaction records: Retained for a minimum of 7 years for tax and legal compliance purposes
• Consignment agreements: Retained for the duration of the agreement plus 7 years
• Authentication records: Retained indefinitely to support our authenticity guarantee
• Marketing communications: Retained until you opt out or request deletion
• Website analytics: Typically retained for 2-3 years
12. INTERNATIONAL DATA TRANSFERS
[NOTE: The client has not provided a registered business address or confirmed their location. This section cannot be fully completed without knowing where the business is based.]
Your personal information may be transferred to and processed in countries outside of your country of residence. We take steps to ensure that your information receives an adequate level of protection in the jurisdictions where it is processed, in accordance with applicable data protection laws.
13. CHILDREN'S PRIVACY
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete such information as soon as possible.
14. THIRD-PARTY WEBSITES
Our website may contain links to third-party websites, including our payment processors, social media platforms, and other services. We are not responsible for the privacy practices of these third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.
15. CALIFORNIA PRIVACY RIGHTS
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including:
• The right to know what personal information we collect, use, and disclose
• The right to request deletion of your personal information
• The right to opt out of the sale of your personal information (note: we do not sell personal information)
• The right to non-discrimination for exercising your privacy rights
To exercise these rights, please contact us using the information provided below.
16. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any significant changes by:
• Posting the new policy on our website with an updated "Last updated" date
• Sending an email notification if the changes materially affect how we handle your personal information
• Providing notice through our website or other communications
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
17. CONTACT US
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Royalty Timepieces
Phone: 201-701-3421
Email: info@royaltytimepieces.com
Website: royaltytimepieces.com
For privacy-specific inquiries, you may email us directly at: info@royaltytimepieces.com with "Privacy Inquiry" in the subject line.